Warehouse - Agvance

Superior Service

Starts Here

Agvance Customer gives you the advantage when it comes to providing the best possible service for your growers. Enter orders, record payments, change the status of a plan to a blend and so much more, all in one intuitive application.

Stay equipped with everything you need to know about your Customer.

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Agvance SKY customer overview on desktop with a mobile blend activity view showing balances, credit status, and blend tickets.

Feature Overview

Grower Profiles

Maintain a complete, up-to-date view of every customer. Easily edit contact details, assign salespeople, add notes, and store important documents and attachments. Statements, booking history, past-due invoices, grain balances, contracts, scale tickets and  settlements are all available in one place, giving your teams confidence to answer questions that support your growers and their operations.

Transaction Visibility

See every transaction tied to a customer in one organized view. From bookings and plans to blend tickets, deliveries, sales orders and work orders, Agvance Customer makes it easy to track status and history. Quickly and easily determine whether plans have been converted to a booking or blend, view delivery or invoice status, and drill directly into related transactions without losing context.

Payments and Invoicing

Manage billing and payments with clarity and control. Calculate payment amounts using unapplied cash or available discounts, add or reverse payments and view detailed payment history. Invoices can be searched, filtered, viewed, downloaded and exported, making it simple to share information with customers and reconcile accounts.

Grower360 Integration

From Customer, you can view and interact with notifications received from customers using their Grower360 portal. Agvance Customer shows what growers can see in the portal and allows your staff to choose which plans are available for approval. Role-based access controls ensure the right people can add payments, edit field descriptions and billing splits, or view sensitive attachments like credit reports.

Connect People and Places

Seamlessly connect customers to their farms, fields and contacts. View authorized individuals, farms, field boundaries, splits, crop years, tillage types and current weather conditions. Field history, layers from Mapping, soil test results and harvest data provide context, while batch editing tools save time across multiple fields.

Track Assets and Tasks

Track physical assets and customer-driven activity in one place. View tanks and their locations, and monitor readings, fill history and past deliveries, along with Ship To addresses and required permits. Stay up to date with  notifications and requests coming from Grower360, helping teams stay responsive and organized.

Access Anywhere

Stay connected to customer information wherever work happens. Customer is accessible from desktop in the office and fully responsive on mobile devices in the field. Quickly search for customers by name, ID, address, phone number or cross-reference values, then move seamlessly between high-level account overviews and detailed records.

An Optimized Online Portal

Agvance Grower360 helps you empower customers with enhanced capabilities while building brand loyalty for your ag retail business.

Grower360

Agvance grain offers list on desktop with a mobile blend activity view for a customer's account.

Craig Jump, IT Manager

“One of the greatest features that we use is Customer. If a customer calls at any given point from an iPad or a cell phone [or] a laptop, they can go in and see the day-to-day activity of a customer and where that customer is at any given point.”

R.W. Griffin

Talk to an Agvance Expert Today

Agvance Customer empowers you to provide the best possible service. Now imagine the impact of implementing our full suite of ag retail-focused solutions. Request a demo today.